How can banks and insurers effectively partner in the digital era?
Bancassurance, the selling of banking and insurance products through the same channel, traditionally the bank branch network services, saw banks acting as a major distribution channel for insurers, and insurance sales a significant source of profits for banks. Nowadays banks have reduced their branch networks both as a cost cutting exercise and because many customers … Continued
Pre-loss risk assessments – exercise caution
IFIC Forensics can report an increased interest in pre-loss risk assessments from delegates visiting our stand at Airmic 2019. Of particular interest were fire risk assessments related to property portfolios, perhaps linked to the Grenfell Tower Inquiry, the pending reforms of the building regulations and fire safety guidance and the recent high profile heritage fire … Continued
Mitigating Risk – Construction Sites and Hot Work Fires
Construction site fires, including refurbishments and renovation work, have been hitting the headlines recently. Data sourced from the Home Office as part of an investigation into construction site fires, undertaken and reported by Construction News in January 2019, revealed that the total number of construction site fires has been on an upwards trajectory for the … Continued
Forensic Investigation and TCF: A Positive Partnership
Forensic investigation may not historically have been recognised as a plank in an insurance organisation’s TCF strategy. Nowadays, the forensic validation of claims is acknowledged as a tool to protect genuine customers from the impact of fraud, whilst enabling swift and appropriate claim resolution. The intervention of forensic investigators can play a significant role … Continued